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How to track dates promised using JIRA

Jonathan Blackb

I want to be able to track dates that I have promised a certain feature to a customer (or group of customers).

Is anything like this available as a plugin perhaps? (Or is this something that calls for a custom field?)

Any tips, tricks, best practices would be appreciated!

(Another question that is likely NOT related, but I will post anyway - just in case - how could we track "target markets" for a specific feature in JIRA, as well.)

Both of these questions are definitely more for the "product/business side" of things in regard to prioritizing and evaluating new requirements. Just wondering if anyone has any thoughts!

Accepted answers

Henning Tietgens

You could use a labels custom field to add one or more customers/stakeholders of a feature to an issue and use a date custom field to save the (earliest) promised date. Maybe this helps.

Henning

All comments

Henning Tietgens

You could use a labels custom field to add one or more customers/stakeholders of a feature to an issue and use a date custom field to save the (earliest) promised date. Maybe this helps.

Henning

darylchuah

Hi Jonathan

Perhaps this documentation might able to gives you recommendation on which time tracking plugin in JIRA you could use for your feature request: Using JIRA For Time Tracking

Hope it helps!

Cheers

Natalie Hobson

Have you checked out Service Level Agreements in JIRA plugin?

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