How to migrate project from one instance (shared production) to another instance (customer's private)?

Miroslav Kravec

Our customer decided to move his JIRA project from our JIRA instance (shared for all customers) to his internal JIRA instance.

How can we provide him data, which can be used for complete project import? But, only data regarding his project, not complete export (we must not compromise private data of other customers in our shared instance).

Nic Brough -Adaptavist-

There's a couple of approaches here:

1. Create a temporary copy of your instance, delete the projects you want to hide and export the remains to xml for him
2. Export your production to xml, set up a temporary JIRA, import the projects you want to give to him, then export that to xml to give to him

This is because there is no "project export", only "project  import from a copy of everything"