Setting Confluence Space for Public access not working

Question

Hello group,

I would appreciate some guidance or ideas on what may be causing the Public configuration for one of our Spaces not to work. Obviously I must be doing something wrong or missing a step somewhere but I don't seem to be able to figure out where. I have followed multiple times, over and over again, the steps listed here:  https://confluence.atlassian.com/doc/assign-space-permissions-139460.html

I got the space to show up in the home page for anonymous users. But when clicking on the link, it asks the user to enter his/her credentials, which it shouldn't.

I have granted permissions at the Space level to View-All, Blog-Add, Comment-Add and still nothing.

We are running Confluence v. 5.8.10

Thank you in advance for any suggestion

-Idelso

PageRestrictions.png

PAgeRestrictionsMessage.png

Idelso Quintero · Answer

Alex,

You were right! I had page restrictions in place that were probably causing the problem. But, I am not sure I am better off now. I removed those restrictions (see the attached screenshot) and now no-one can access the pages. There seems to be no restriction in place, but when trying to connect, any user other than the admin, is prompted with a message stating that page restrictions do exist (see second screenshot)

No Page Restrictions:

PageRestrictions.png

Error Message:

PAgeRestrictionsMessage.png

Chander Inguva · Answer

You should provide anonymous access both to Confluence as well as at Space level.

* Space Level

Space-level.PNG

2. Global Permission

global.PNG

Hope this helps

Regards

Chander Inguva

global.PNG

Space-level.PNG

Alex Yasurek · Answer

Everything there looks correct. Do you know if the pages have any restrictions on them?