Can not setup Zendesk integration

VictorR

After creating application link in JIRA and then going to Configure -> Outgoing Authentication I receive No authentication providers to configure.

Documentation suggest I should see different screens where I could supply authentication details.

What should I do?

We are evaluating the product and need to see this functionality is working before proceeding..

PauloP

HI Victor

In order to apply JIRA and Zendesk integration, please ensure that you had properly installed a compatible version of the required plugin, as well as it is properly working (double check JIRA log files)

For further details, please use the following link as a guideline:

https://support.zendesk.com/entries/20560907-zendesk-for-jira-2-0-getting-started

Cheers,

Paulo Renato