Automated Email Watchers

Question

When we have issues raised automatically from emails (emails sent to bugs@domain.com), it adds that user (bugs) as a watcher, so then when the issue is commented a mail loop starts.

Is there a way we can stop the ticket raising system from becoming a watcher of the ticket? We've turned off autowatching but this is still happening.

JIRA 6.1.4

unknown · Answer

I followed this guide and turned it off for both

https://answers.atlassian.com/questions/49971/how-do-i-disable-jira-autowatch-by-default

Christian Czaia [Decadis AG] · Answer

Have you turned off auto-watching globally or for that specific user?