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Hide "Comment" field on transition screens

Lucas Molenaar

Is it possible to hide/remove the 'Comment' field from screens used in transitions? When I open the field configuration I cannot hide it, so I hope there is a method I overlooked.

Reason is that all information I want to capture is controlled via custom fields and I find the comment box to be distracting.

Accepted answers

Svante Gustafsson Björkegren

This is a simple way to suppress the comment box on a transition screen.

Add the following code in the description for one field that appears on the screen

&lt;script type="text/javascript"&gt;
if($('#issue-workflow-transition-submit').val() =='&lt;My Transition Name&gt;'){
$('div.comment-input').css('display', 'none');
}
&lt;/script&gt;

NOTE: Replace <My Transition Name> with the name(s) of your transitions.

All comments

Tom Towkach

No. We have gone round and round with this one. The only thing we came up with was creating a custom comment field that we could secure via a plugin. This was a pain in the "you know what".

If you look in JAC you'll find https://jira.atlassian.com/browse/JRA-12244 from '07. You can watch this issue and vote on it to bring it more visibilty to development.

Jobin Kuruvilla [Adaptavist]

Well, there is a workaround. Remove the following line from /atlassian-jira/secure/views/issue/commentassignissue.jsp

&lt;jsp:include page="/includes/panels/updateissue_comment.jsp" /&gt;

Remember, this is a global change and will affect all workflows in the system.

Joe Pitt

Another way is to use the jira-suite-utilities plug-in to require the other fields during the transition. then they will have to fill them in and most folks will soon learn to not put that info in the comments. Kind of like using a sledgehammer to pound in a carpet tack, but it will work.

Svante Gustafsson Björkegren

This is a simple way to suppress the comment box on a transition screen.

Add the following code in the description for one field that appears on the screen

&lt;script type="text/javascript"&gt;
if($('#issue-workflow-transition-submit').val() =='&lt;My Transition Name&gt;'){
$('div.comment-input').css('display', 'none');
}
&lt;/script&gt;

NOTE: Replace <My Transition Name> with the name(s) of your transitions.

fbeck_br

Great!!!

Cristian _Southend_

no work in jira 6.1.6

Svante Gustafsson Björkegren

Hi Cristian,

You will have to replace $ with AJS.$ according to this question.

I have updated my field configuration with this and it works again!

Cristian _Southend_

Use Behaviours Plugin https://jamieechlin.atlassian.net/wiki/display/JBHV/JIRA+Behaviours+Plugin

Work very good

Jonathan Chatwin

Worked for me. Thanks.

Martin Winter_wjg5p8

<script type="text/javascript">
cfid = 'customfield_12345'
    workflowTransition = $('.jira-dialog').attr('id');
    if ( typeof hideCommentOnTransitions !== 'undefined') {
        if ( hideCommentOnTransitions.indexOf(workflowTransition) < 0 ) {
            hideCommentOnTransitions.push(workflowTransition)
        }
    }
    else {
        hideCommentOnTransitions = [ workflowTransition ]
    }
    $( '#' + cfid ).closest( '.field-group' ).css( 'display', 'none' );
    $( document ).ajaxStop(function() {
        for (var i = 0; i < hideCommentOnTransitions.length; i++) {
            if ( $( "#" + hideCommentOnTransitions[i] ).length ) {
                $( "#" + hideCommentOnTransitions[i] ).find( '#comment' ).closest( '.field-group' ).css( 'display', 'none' );
            }
        }
    });
</script>

We've added this snippet as the description of a new custom field `hide Comment` – the ID `customfield_12345` (variable `cfid`) has to be adjusted for every Jira instance. You can retrieve that ID by the editing- or configuration URLs for the custom field ... it is always `customfield_` with some numbers behind – and the numbers are likely to be the only URL attribute within these URLs containing numbers

This snippet checks on its own that the comment field is only hidden on relevant transitions – the ones, the field is present on. It stores the relevant transition IDs at first within the `hideCommentOnTransitions` array, hides itself and then the comment after every AJAX request is finished for showing up the screen.

Tim Brown_ye2p6f

Does this work on the cloud instance? All I get is the JS listed on the screen.

Thomas Deiler_33e9zd

Hey @Martin Winter, your solution works like a charm. Tested this on Jira Software 7.13.3 with a custom field of type "numeric".

Martin Winter_wjg5p8

Hi @Tim Brown,

I've just checked your issue – and yes, the cloud version of Jira doesn't support HTML within the description. It relies on sth. like Markdown.

Probably you want to ask the Atlassian-Team for a feature to allow dedicated HTML within the Markdown?

Cheers,
Martin

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