Email not goign through JIRA

Question

But I am not getting any email through workflows, notifications are setup currectly and mail are goign to the MAIL QUEUE but I am not getting any in my inbox.

I have my SMTP server setup with JIRA and tested it by sending a test email and I did receive it.

Any idea what could be the problem?

Jayashree Shett · Answer

I am also the facing the same problem as stated above. I have checked the flag too. I actually have a custom field to which emails are not sent but it does appear in the mail queue. Is there anything to do with jira-user group since the user listed out in the custom field which is a user picker doesnt belong to the jira-user group and these users were imported using the project configurator plugin. But when i manually try adding the user to the jira-user group the email is sent. Also where are these email rules you were mentioning about?

Nic Brough -Adaptavist- · Answer

My bet is on Dieter's "do not email myself on my own changes flag", but if that is set to mail you on your own changes, then the next step is to nip into Admin -> Mailservers and try a test email - that ignores the flag and will tell you if your email delivery chain is actually working.  If it arrives, it's your notification settings.  If it doesn't arrive, then it's your mail system (check your junk email, and email rules in your email client first!)

Dieter · Answer

Can you check if you get mails when other users assign issues to you or somehow else cause a notificstion sent to you? If yes  you just did not check "notify me of my own changes" in your  preferences