When I try to clone a ticket and the Clones link direct to itslef and no new ticket created

Question

I want to clone a ticket.

* click "More" in the ticket view, and click "clone".
clone1.png
* I click 'create' in  the pop-up window .
clone2.png
* There is no new ticket created. And the 'Issue Links' is as following:
clone3.png

This ticket is linked to itself. Could anyone help me?

Thanks a lot.

clone3.png

clone1.png

clone2.png

kai liu · Answer

Hi Atilassian,

I want to know what can lead such situation. I checked the background logs but didn't find any error message about it. So I'm not sure whether it is a bug or something else.
Please help on it.
Thanks.

Kevin

Peter Bengov · Answer

+1 on this issue