SLA

Question

Estimados,

Donde podría encontrar los SLA de atención, en todo caso podrían enviarmelo.

Dears,

Where could to find the document's SLA, else, could you send me please.

Thanks!.

Nic Brough -Adaptavist- · Answer

Google says https://confluence.atlassian.com/support/support-response-slas-277250944.html

Cesar Rouillon · Answer

Thanks Nic, the information sent is good, but I would like to know the SLA of attlasian with we (the customers).

Nic Brough -Adaptavist- · Answer

I think you want to start at https://confluence.atlassian.com/servicedeskserver031/setting-up-slas-802164805.html