How to apply License key in Service Desk

Question

I have just set up JIRA and added Service Desk to it.

I have my License Key for Service Desk which I want to apply to it, but in spite of having clicked on every button, tab, and link, I can't find a field to use to enter my Service Desk License Key into Service Desk.  It may be that I am not familiar with the terminology, or it may be that it is buried somewhere in the one path I haven't stumbled upon.  I've searched through the JIRA manual and the on-line Service Desk documentation, and the closest thing I could find was in the "Upgrading to version 2 pricing model for JIRA Service Desk Server" article where it says in its Stage1:  "4.  Apply the version 2 license key you got from our advocates to your installation of JIRA Service Desk."

So, my question is:  How do I apply my license key that I got when I bought Service Desk to my installation of JIRA Service Desk?

Thanks for any help you can provide.

-- Jim Gold --

Andries Jacobs · Answer

What  administration the tool is not up and running

Alec Martin · Answer

JIRA SERVICE DESK 3.1.4

logged in as administrator on server

--  JIRA Administraton (cog)

--  Applications

-- Licence Key

Geert_Graat · Answer

Hi,

Go to Administration > Add-ons > Manage Add-ons and click on JIRA Service Desk. There you see information on the add-on, including license information. Behind the field License key there is an Edit marker which you can click and then enter the license key that you have received.

Regards,

Geert