Outlook2Jira - Can you assign a user when adding a comment?

Question

Love the look of this app and I think it will help many of my users love JIRA more.  However, I know one of the things that they will want to do is, when adding a comment, make sure that the issue is assigned to the right user.  It is by assigning the issue to a the right user that we track who should be actioning things based on the latest comment.

Does anyone know if this is possible?

Eric Sara · Answer

Thanks for that. Issue is that if person A was to add a comment that they are directing to person B then they want to assign it to person B not to themselves.

Any ideas on this?

Fabio Racobaldo _Catworkx_ · Answer

Hi Eric,

you should create a custom listener that, when the event ISSUE_COMMENTED will be fired, it will assign the issue to the user that performed this action.

Hope this helps,

Fabio