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Unable to increase the memory of Jira Service for Re-indexing

Rohan Kulkarni2

Hi,

I need to increase the memory of Jira Service in the Services for Re-indexing but I am unable to do it. It requires copying the Path to Executable "D:\Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA" into cmd and change the memory size. But it says \Jira is not recognized command, is it because of the space between Jira and 6.1 in the path and also there is a dot between 6 and 1. Please help.

Thanks,

Rohan

Accepted answers

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Bhushan Nagaraj4

Hi Rohan,

Have you tried increasing the memory through the windows registry?

Search for "Setting Properties for Windows Services via the Windows Registry" in this document

https://confluence.atlassian.com/display/JIRA/Increasing+JIRA+Memory

Bhushan Nagaraj4

Hi Rohan,

Not if you have installed JIRA as a service.

Rohan Kulkarni2

Hi Bhushan,

Thanks. Can I increase the memory size of the Jira instance by opening the file setenv.bat and increasing the values of attributes 'set JVM_MINIMUM_MEMORY= and set JVM_MAXIMUM_MEMORY= ' as mentioned in the link ?

Thanks,

Rohan

Rohan Kulkarni2

Yes Bhushan. I have installed Jira as a Service. Any Alternate solution please? Earlier I used to increase memeory size by copying the Path to Executable from Jira Service, in this case, \Jira 6.1\Atlassian\JIRA\bin\tomcat7w.exe //ES//JIRA into cmd and on hitting enter a window gets opened where in I could increase the memory size. But now I am getting \Jira is not recognized command in the cmd prompt. Can I rename the folder to Jira61 and remove the service and then install the service again and then try to run the cmd to increase memory size?

Thanks,

Rohan

Rahul Aich [Nagra]

Why dont you log into the server which has jira installed, go to the folder which has tomcat7w and type the command

tomcat7w //ES//JIRAxxxxxxxxxxxxxxxx

Another thing to note is that, if you are on 32 bit system then there is caping on how much memory you can allot to jira. I think it is around 1.2 GB, even if your system RAM is available then also on 32 bit you cannot allot more than 1.2 gb to jira.

Rahul

Rohan Kulkarni2

wow. Simple yet awesome. Thanks Rahul.

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