nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Can't see next workflow step

Nathan Parker

Hi There,

I have put conditions on the transitions so that only the "Reporter" and the "Assignee" can execute a transition.

When I assign the issue to someone else midway through the workflow the next step button does not appear so it cannot be moved on.

Is the condition set for only the original assignee? When I take off the conditions it will work fine but anyone can move it through the workflow which is what I am trying to aviod.

Thanks

screenshot2.PNG

screenshot1.PNG

Accepted answers

Nic Brough -Adaptavist-

No, the condition "assignee" means the current assignee. The person currently named in the assignee field.

You don't really say quite what you're trying to achieve here - if the sentence above doesn't help you enough, could you explain what you are aiming for.

All comments

Nic Brough -Adaptavist-

No, the condition "assignee" means the current assignee. The person currently named in the assignee field.

You don't really say quite what you're trying to achieve here - if the sentence above doesn't help you enough, could you explain what you are aiming for.

Nathan Parker

Hi Nic,

I have created a custom workflow that involves multiple people needing it to be assigned to at various stages throughout the life cycle. We are tracking MD050's from their initial creation stage all the way through to their deployment in production. It is a very large and detailed workflow.

When I assign a stage to someone for their input they are not able to see the next step in the workflow to push it onto the next person. It is not visible at all. As mentioned I put on conditions so that only the reporter (me) and assignee can execute a transition but that did not seem to work. Once I remove the transitions the button is then visible.

Thanks

Nic Brough -Adaptavist-

I don't quite understand where the problem is. You have added conditions that say "current assignee" and "reporter" can perform the transition, and it's not letting other people do it. That sounds right to me.

Could you check what the assignee is seeing - the screenshot you gave is only really part of what we need to see - could you extend it up and right, so that it includes the "assignee" field and the header bar to show who you are logged in as? (As well as the workflow transition/actions bar you included)

Nathan Parker

Also to mention that I (reporter) am able to see the next steps but the assignee cannot. I also have admin access so not sure if that makes a difference.

Mark Symons

This is an area where I found the Conditions Validator plugin to be really useful. Many is the time that I have seen the problem described above "user x cannot see transition y" and the conditions validator tab reveals the reason.

The plugin "went commercial" recently but is pretty darn cheap.

Nathan Parker

Thanks Mark, I'll check it out.

Nathan Parker

Thanks guys, that did the trick.

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