USE CASE NEED:
- To return a list of Defects that do not have an External ID (i.e. "External ID" is EMPTY)
PROBLEM:
- External ID could have been accidentally given a whitespace character, and this should be treated as it still being EMPTY
- So how do you write a JQL query that returns the list of defects if it is Empty or if it only has whitespace?
The initial JQL query, without solving the problem, is:
issuetype = Defect and "External ID" is EMPTY
I can't figure out how to have that as an OR where it checks if it's empty or if it just has whitespace characters