Generating graphs with SLA info

Question

Hi ,

I have various requirements for generating graphs based based on SLA. In my JIRA project, SLA is implemented using JIRA Service Desk plug-in.

I have tried many third party plug-ins such as arsenale dataplane, eazyBI plug-in etc. But with these plug-ins i was not able to generate graphs plotting SLA info.

Is there any plug-ins available that can be used to implement this.

Thanks and Regards
Neena

Mr. Wolf · Answer

Hi Neena,
depending on your requirements,, please have a look to this documentation :

https://confluence.atlassian.com/display/SERVICEDESK/Reporting+on+SLAs

Without more information it's difficult to provide you more help.
* What kind of reports do you want to generate

Greetings,
Oliver

fan · Answer

Hi ,

Can anyone please suggest a solution.

Thanks and Regards
Neena