I am receiving duplicate emails when a ticket is created.
One with the ticket creation, and one saying We Received Your Message.
How do I get rid of these duplicates?
One of your users who is also getting the "create issue" email has an autoresponder on.
Have a look at the headers of those emails - they should tell you who it is so you can tell them to stop, or remove their email address.
It looks like you're new here. Sign in or register to get started.
