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Where are the specific upgrade instructions for JIRA version 4.4.5 to 5.2.11?

Kenny Ha2

Dear JIRA Administrators/Developers,

We have a need to upgrade JIRA from version 4.4.5 to 5.2.11 on a Linux environment. Well, it looks like there a lot of JIRA upgrade documents with the various JIRA versions. We have successfully upgraded JIRA according to the specific instructions from this website, https://confluence.atlassian.com/display/JIRA052/Upgrading+JIRA#UpgradingJIRA-upgradingonlinux. However, after the upgrade process, the database data entities from JIRA 4.4.5 are not transferred to 5.2.11, resulting in zero JIRA project. For example, we're hoping that JIRA has the ability of displaying one simple select list of exporting the entityengine.xml from any source version (4.4.5) to any destination version (5.2.11). [JIRA performs the data mapping migration of the database data entities from old to new versions]. We're hoping to find out how to transfer the entityengine.xml from the existing production environment to the upgraded environment. Your help is greatly appreciated.

Thanks,

Kenny

Accepted answers

Nic Brough -Adaptavist-

The short answer here is simple - you should not need to mess around with entityengine.xml

>However, after the upgrade process, the database data entities from JIRA 4.4.5 are not transferred to 5.2.11, resulting in zero JIRA project

That's the bit that worries me here. If you've followed the instructions, then ALL your data should have been imported and you shouldn't be missing a single issue or project.

I'd start by reading the log from the point at which you started the upgrade - I expect that to be quite long and filled with errors as Jira attempts to upgrade the data.

All comments

Nic Brough -Adaptavist-

The short answer here is simple - you should not need to mess around with entityengine.xml

>However, after the upgrade process, the database data entities from JIRA 4.4.5 are not transferred to 5.2.11, resulting in zero JIRA project

Kenny Ha2

Dear JIRA Administrators/Developers,

Since I cannot find any specific upgrade documentation from JIRA 4.4.5 to JIRA 5.2.11. Do we need to upgrade JIRA 4.4.5 to JIRA 5.0 first? Then upgrade from JIRA 5.0 to JIRA 5.2.11. You help is greatly appreciated.

Thanks,

Kenny

Kenny Ha2

Do we need to upgrade JIRA 4.4.5 to JIRA 5.0 first? Then upgrade from JIRA 5.0 to JIRA 5.2.11.

Thanks.

Harry Chan5

I would try 5.2.10 if you are having problems with 5.2.11. Have found quite some problems with that particular release.

Harry Chan5

Should be able to upgrade directly.

Kenny Ha2

What were some of the problems that you have found with version 5.2.11 release? Thanks.

Nic Brough -Adaptavist-

You seem to be missing the point here. The upgrade documentation you were pointed to earlier is what you need to follow. 4.4.5 to 5.2.11 should be quite straightforward. But you've ignored what was pointed out earlier (messing around with entityengine and the fact you're losing data are indicators that you've not understood the upgrade and you've done something very wrong) and not really given us any more information to work with/

Could you tell us how you are actually getting on with this upgrade instead of asking more questions that don't seem to be helping?

Kenny Ha2

I have re-ran the upgrade process successfully from 4.4.5 to 5.2.11. Thanks for all your help.

Nic Brough -Adaptavist-

Ahh, excellent :-)

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