nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

How to create a new Issue if customer (non jira-user) answers via e-mail to a closed issue?

Hi everyone

Is there a possiblity to configure "JIRA Email This Issue" in a way that if a customer (non jira-user) answers to a closed issue, JIRA will create a new issue instead of adding a comment?

Thanks in advance

Markus

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Salman Muhammad

Hello,

We have a similar requirement. Did you get the answer?

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