User's can't see global spaces in Confluence

Question

I installed Confluence. Connected it to AD.  Created a Global Space with no restrictions.  Logged in with my user account and I can't see the space on my dashboard.  I can't browse to the space either, its as though it doesn't exist.  I looked in the log and I do not see any errors.  Anyone know what the problem could be?

SarahA · Answer

Ah, OK. There's a problem with case sensitivity. For some reason, Confluence is not recognising that the group "confluence-administrators" is the same as the one with capital letters "Confluence-Administrators". I don't know enough about the cause here, and whether it's a result of the LDAP integration or something to do with the database settings. I know that earlier versions of Confluence had some problems with case sensitivity in group names. (Confluence should ignore case when searching/matching group names and usernames.) The best thing is to raise a support ticket at http://support.atlassian.com, and let them know which version of Confluence you're using.

:)

Cheers, Sarah

Abrham Smith · Answer

Okay I have made some headway. Apparently there is a configuration error or bug within groups.  I just added the jira-users group to the space admin permissions and everyone in that group is able to see the space.  However Confluence-Users is also a part of those permissions but they can't see it.  When I look at the groups in Confluence Admin everything seems fine.  When I look at global permissions in Confluence Admin I see this error:

confluence-administrators

Case incorrect. Correct case is: Confluence-Administrators

confluence-users 
Case incorrect. Correct case is: Confluence-Users

Jo-Anne MacLeod · Answer

Are you in a position where you can temporarily turn off the AD stuff? If it works with local authentication then you know that the problem is somewhere in your your AD is implement.  If you still can't see them, then you know it is a more general permission problem.