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Error creating issue: Could not load validator class

Miklos Szurap

We have created a custom issue type and a custom workflow. We have tried to create a new Issue in that project which is associated with these, but we get this error message when clicking on Create button:

{code}

{code}

In the logs we have the following stacktrace:

{code}

2013-02-13 12:57:34,478 http-8443-6 ERROR jiraadmin 777x2427x1 1m74b2w 192.168.xx.yy,192.168.zz.rr /secure/CreateIssueDetails.jspa atlassian.jira.workflow.SimpleWorkflowManager Error occured while

creating issue.

com.opensymphony.workflow.WorkflowException: Could not load validator class

at com.opensymphony.workflow.AbstractWorkflow.verifyInputs(AbstractWorkflow.java:1327)

at com.opensymphony.workflow.AbstractWorkflow.transitionWorkflow(AbstractWorkflow.java:1022)

at com.opensymphony.workflow.AbstractWorkflow.initialize(AbstractWorkflow.java:618)

at com.atlassian.jira.workflow.SimpleWorkflowManager.createIssue(SimpleWorkflowManager.java:219)

at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:431)

at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:372)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)

at java.lang.reflect.Method.invoke(Method.java:585)

at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:81)

at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)

at $Proxy41.createIssue(Unknown Source)

at com.atlassian.jira.bc.issue.DefaultIssueService.create(DefaultIssueService.java:163)

at com.atlassian.jira.web.action.issue.CreateIssueDetails.createIssue(CreateIssueDetails.java:96)

at com.atlassian.jira.web.action.issue.CreateIssueDetails.doExecute(CreateIssueDetails.java:72)

{code}

We don't know what to check, what is wrong with the current configuration. Please assist us to resolve this problem.

Thank you

Miklos

Accepted answers

Miklos Szurap

Thank you guys for the tips. It turned out that something went wrong with the workflow's "Linked Statuses", so when I re-created the workflow and set the statuses well, it was working fine.

All comments

Nic Brough -Adaptavist-

What validators do you have on the workflow transition that is failing?

AhmadDanial

Hey there, Miklos.

Please look a the following KB:

https://confluence.atlassian.com/display/JIRAKB/Cannot+Create+Issues+due+to+%27Could+not+load+validator%27+class+Errors

Hope it helps.

Warm regards,

Danial

Miklos Szurap

Hi,

The stacktrace says:

2013-02-18 08:54:14,850 http-8443-7 INFO jiraadmin 534x5153x1 19hc1j5 192.168.xx.yy /secure/CreateIssueDetails.jspa [atlassian.jira.workflow.DefaultOSWorkflowConfigurator] No T

ypeResolvers found registered for class '

com.atlassian.jira.workflow.validator.PermissionValidator

What should I check? I have all permissions on the project.

Miklos Szurap

Hi,

I already have seen that but we don't have "IssueNotFoundException" messages, so I don't think it's applicable to us.

Nic Brough -Adaptavist-

You need to look at the workflow. What validators are set on the transition?

Miklos Szurap

Hi, in the initial-actions tag I have:

&lt;validators&gt;
        &lt;validator name="" type="class"&gt;
          &lt;arg name="class.name"&gt;
com.atlassian.jira.workflow.validator.PermissionValidator
&lt;/arg&gt;
          &lt;arg name="permission"&gt;
Create Issue
&lt;/arg&gt;
        &lt;/validator&gt;
      &lt;/validators&gt;

Miklos Szurap

Thank you guys for the tips. It turned out that something went wrong with the workflow's "Linked Statuses", so when I re-created the workflow and set the statuses well, it was working fine.