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Is there a way to see who created an issue, even if they didn't list themselves as the "requestor"?

Justin Corcoran

My team is concerned that people will enter issues on behalf of others, and there won't be a way to identify who actually wrote up the issue. We want to allow people to enter issues on behalf of others, so I can't lock down the "requestor" field, but I'm curious if there's a "creator" field or something like that.

As an alternative, can I create a field that is not editable, and puts the currently logged in user's name in by default?

Accepted answers

Dieter

You can use the Jira Suite Utilities plugin to accomplish this. please refer to https://studio.plugins.atlassian.com/wiki/display/JSUTIL/JIRA+Suite+Utilities+Workflow+Post-Functions You would use the post function 'Update Issue Custom Field' with a user custom field and assign the value %%CURRENT_USER%% in the create transition

All comments

Dieter

Of course you should not add this field to any edit or create screen So noone can change it

Thomas Schlegel

We make it the other way round. We do not allow to modify the reporter, but we offer a custom field to enter the person for whom the issue was created.

Works well for us.

Best regards

Thomas

Justin Corcoran

That all makes sense, thank you. I do have one question though. You mention "assign the value %%CURRENT_USER%% in the create transition". How do I modify the create transition to include that post function? I don't see this transition in the "steps" view, and when I double click on the transition (from Create to New, the first status), I'm told that I can't edit this transition.

Dieter

Indeed it's not very intuitive to edit the Create transition. please check this http://confluence.atlassian.com/display/JIRAKB/Editing+the+Workflow+Transition+for+Issue+Creation

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