The link needs to point to a web page of something that we wrote for people to reset their passwords. We don't use the jira internal directory and the delegated directory is gone as well. The active directory is the one stop shop for auth and group membership. We do not expose our JIRA to the outside world, external people that work for us access jira through site-to-site or VPN. We had to write this to give them the ability to rest their domain passwords without ever having to be on the domain. The link that I have circled need to point to another address.