JQL Query (more than once status)

Rahul Aich [Nagra]

Hi

I want to identify issues which have been into Resolved status more than once (i.e. resolved-> open-> resolved-> Open)

I am aware we have a WAS operator which tell us if the issues has been in a status at least once before.

But how do we identify if it has been there more than once?

Rahul

Matheus Fernandes

Hi Rahul,

You won't be able to find that by default through the database as you won't be able to "count" using the Issue Navigator. The following query should help you to find this in the database though:

SELECT p.pkey||'-'||ji.issuenum AS "Project Key" FROM jiraissue ji 
	JOIN project p ON p.id = ji.project 
WHERE ji.id IN (
	SELECT issueid FROM changegroup cg
		join changeitem ci on cg.id = ci.groupid
	WHERE ci.field = 'status' AND ci.newstring = 'Resolved'
	GROUP BY issueid
	HAVING count(newvalue) > 1
);

You can see from within the issue how many times it was transitioned to each status using the 'Transition Summary' feature from the JIRA Suite Utilities add-on.

I hope this helps