Hello Everybody
is it possible to inform multiple Jira Users upon creation of an issue?
My first thought was to make a default assigne which has a mail distribution list as mailaddress. But unfortunately it's not guarantee that he'll always be the assigne. Sometimes we even won't have one in the beginning.
Background (maybe you have other ideas how to solve the problem): We would like to use Jira for a support contract we have. Since we are bound to response to issues within a certain (very short) amount of time, we'd like to notify multiple people whenever an issue is created so it will be processed in time. If we only had one person notified, the person could fall short for whatever reason (e.g. accident) and the issue might get stuck which our co-contrator wouldn't take lightly.
Thanks for your help!
