Trying to clone issues based on the number of a "custom field" values

Question

I am Trying to clone issue(s) based on the number of a "custom field" values updated in a parent issue in a Custom script post-function as below:: I am getting the following error, using JIRA version 6.7.16 and script runner version 4.1.3.16. com.atlassian.jira.exception.CreateException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:757) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:645) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:770) at com.atlassian.jira.issue.IssueManager$createIssueObject$1.call(Unknown Source) at Script1433$_run_closure1.doCall(Script1433.groovy:89) at Script1433.run(Script1433.groovy:69) import com.atlassian.jira.component.ComponentAccessor import com.atlassian.jira.issue.Issue import com.atlassian.jira.issue.customfields.option.LazyLoadedOption import com.atlassian.jira.issue.MutableIssue Issue issue = issue def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() //assuming this is a multiple select list custom field def componentCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Impacted Sub-Systems") def selectedComponents = issue.getCustomFieldValue(componentCF) /* The following Required fields for creating a issue/clone has to be copied from parent to clone while clone issue creation.... Customer, Customer impact, Defect Source, Priority, Requirement id, Server Component, Server Release, Server Release tag, Severity, Test Case id. 'Customer' is a "Select List (single choice)" 'Customer impact' is a "Select List (single choice)" 'Defect Source' is a "Select List (single choice)" 'Priority' is a "Jira default field" 'Requirement id' is a "Text Field (multi-line)" 'Server Component' is a "Select List (single choice)" 'Server Release' is a "Select List (single choice)" 'Server Release tag' is a "Select List (single choice)" 'Severity' is a "Select List (single choice)" 'Test Case id' is a "Text Field (multi-line)" */ def Customer = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer") def selectedCustomer = issue.getCustomFieldValue(Customer) def CustomerC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer") def CustomerImp = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer impact") def selectedCustomerImp = issue.getCustomFieldValue(CustomerImp) def CustomerImpC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Customer impact") def defectsource = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Defect Source") def selecteddefectsource = issue.getCustomFieldValue(defectsource) def defectsourceC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Defect Source") def Priority = issue.getPriority() def Severity = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Severity") def selectedSeverity = issue.getCustomFieldValue(Severity) def SeverityC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Severity") def Requirementid = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Requirement id") def selectedRequirementid = issue.getCustomFieldValue(Requirementid) def RequirementidC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Requirement id") def ServerComponent = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Component") def selectedServerComponent = issue.getCustomFieldValue(ServerComponent) def ServerComponentC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Component") def ServerRelease = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Release") def selectedServerRelease = issue.getCustomFieldValue(ServerRelease) def ServerReleaseC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Release") def ServerReleasetag = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Release tag") def selectedServerReleasetag = issue.getCustomFieldValue(ServerReleasetag) def ServerReleasetagC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Server Release tag") def TestCaseid = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Test Case id") def selectedTestCaseid = issue.getCustomFieldValue(TestCaseid) def TestCaseidC = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Test Case id") //assuming this is a single choice custom field def subSystemCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Subsystem") selectedComponents?.each { LazyLoadedOption it -> def issueFactory = ComponentAccessor.getIssueFactory() def issueManager = ComponentAccessor.getIssueManager() def newIssue = issueFactory.cloneIssue(issue) // set the value of the custom sub-system and any other issue parameters you wish (project, assignee, etc) //copying the "Impacted Sub-Systems" parent custom field values one by one into "Subsystem" custom field value of clone issue(s). newIssue.setCustomFieldValue(subSystemCF, it.value) newIssue.setCustomFieldValue(CustomerC, selectedCustomer) newIssue.setCustomFieldValue(CustomerImpC, selectedCustomerImp) newIssue.setCustomFieldValue(defectsourceC, selecteddefectsource) //newIssue.setCustomFieldValue(PriorityC, selectedPriority) newIssue.setPriority(Priority) newIssue.setCustomFieldValue(SeverityC, selectedSeverity) newIssue.setCustomFieldValue(RequirementidC, selectedRequirementid) newIssue.setCustomFieldValue(ServerComponentC, selectedServerComponent) newIssue.setCustomFieldValue(ServerReleaseC, selectedServerRelease) newIssue.setCustomFieldValue(ServerReleasetagC, selectedServerReleasetag) newIssue.setCustomFieldValue(TestCaseidC, selectedTestCaseid) Map newIssueParams = ["issue":newIssue] as Map issueManager.createIssueObject(currentUser, newIssueParams) }

Thanos Batagiannis _Adaptavist_ · Answer

Hi Manju,

Answered to you in your original question. https://answers.atlassian.com/questions/45393907

Please create new threads only for different questions.

Manjunatha K R_2vbq40 · Answer

Adam - Based on the response from Thanos Batagiannis [Adaptavist], was trying to use/modify the inline script posted in my previous to previous post. As per Thanos , For a JIRA v7, it's written as below and same has been modified to suite my requirement and was getting the errors like com.atlassian.jira.exception.CreateException: Error occurred while creating issue. This could be due to a plugin being incompatible with this version of JIRA. For more details please consult the logs, and see: http://confluence.atlassian.com/x/3McB at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:757) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssue(DefaultIssueManager.java:645) at com.atlassian.jira.issue.managers.DefaultIssueManager.createIssueObject(DefaultIssueManager.java:770) at com.atlassian.jira.issue.IssueManager$createIssueObject$1.call(Unknown Source) at Script1433$_run_closure1.doCall(Script1433.groovy:89) at Script1433.run(Script1433.groovy:69) import com.atlassian.jira.component.ComponentAccessorimport com.atlassian.jira.issue.Issueimport com.atlassian.jira.issue.customfields.option.LazyLoadedOption Issue issue = issuedef currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser() //assuming this is a multiple select list custom fielddef componentCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Component CF")def selectedComponents = issue.getCustomFieldValue(componentCF) //assuming this is a text custom fielddef subSystemCF = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("sub-system") selectedComponents?.each { LazyLoadedOption it -> def issueFactory = ComponentAccessor.getIssueFactory() def issueManager = ComponentAccessor.getIssueManager() def newIssue = issueFactory.cloneIssue(issue) // set the value of the custom sub-system and any other issue parameters you wish (project, assignee, etc) newIssue.setCustomFieldValue(subSystemCF, it.value) Map newIssueParams = ["issue":newIssue] as Map issueManager.createIssueObject(currentUser, newIssueParams) log.info "Issue ${newIssue?.getKey()} created"}

Manjunatha K R_2vbq40 · Answer

When I do the transition of parent issue from "Eng Assgin to Eng Fixed", on post successful transition to Eng Fixed, I will create the "number of Clone issues" in post function based on the 'Impacted sub-systems' values updated by the parent JIRA issue Assignee.

But the below required fields has to be copied into cloned issue from the parent as my create transition mandates it along with overwriting the sub-system custom field value in clone issue from the parent issue Impacted sub-system field values one by one as shared it previously.

Transition: Create

* * Only users with Create Issues permission can execute this transition.
* Required fields: Customer, Customer impact, Defect Source, Priority, Requirement id, Server Component, Server Release, Server Release tag, Severity, Test Case id