Jira CVS Importer

Question

Hello,

I'm currently evalueting JIRA and when i try to import project file i keep getting the following erro "Cannot attach file export.csv: Unable to communicate with JIRA.". I've looked over the tomcat log, the jira logs but none of them show any kind of error.

What am i missing here?

Balavinayagamoorthi · Answer

It is working for me now when i enable all the modules in "jira importer plugin" in manage apps section.

Balavinayagamoorthi · Answer

I get the same issue in one of my test instances of Jira.

But the same file is working fine in Prod instance.

Bruno Araujo · Answer

Ahmad, Thanks for your reply.

I'm trying to import a project in CSV format into JIRA using the 'Import External Projects'. On the very first step were i'm asked to point the file to import i get the message i've said before.

I've checked the attachment configuration and its enabled; The user that is running the JIRA process have suficient permition to create/edit files in the attachment folder.