Outgoing Mail Configuration error

zkhanadss

Hi,

While configuring SMTP I am getting the follow error

Unfortunately no connection was possible. Review the errors below and rectify:

•SocketTimeoutException: Read timed out

I am able to telnet to our mail server / SMTP relay without any issues and we have allowed the JIRA IP to relay to this SMTP server

AhmadDanial

Hey there, Zaheer.

Kindly refer to the following KB. Might be able to provide help on this issue:

https://confluence.atlassian.com/display/JIRAKB/Read+Timed+Out+Error+When+Sending+Outbound+Mail+from+JIRA

Warm regards,

Danial