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Jira won't start after upgrading some plugins and Tomcat Crash!!!

guillermor@computecsrl.com.ar

Good Morning. I am having a very very serious problem. I upgraded to the latest version of Jira plugins. After this I can not enter more to Jira , in the browser I get the following message:
"The requested resource () is not available." APACHE TOMCAT 6.0.32.

Please I need urgent help on how to resolve this. I look forward to any indication.
(Sorry for my poor English level ..)

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guillermor@computecsrl.com.ar

Sorry, here is the log file

Ramiro P

Hi, I found this. Check here for ensure it isn't the same problem.

Nic Brough -Adaptavist-

That simply means Tomcat couldn't get Jira to start.

You need to read the application log to find out why. Should be atlassian-jira.log, but you can also look at catalina.out in the tomcat log directory too (it's often longer and hence more painful to understand, but can tell you more)

guillermor@computecsrl.com.ar

catalina.2012-04-27.log

INFO: Starting Servlet Engine: Apache Tomcat/6.0.32

27/04/2012 11:29:33 org.apache.catalina.core.StandardContext start

GRAVE: Error listenerStart

27/04/2012 11:29:33 org.apache.catalina.core.StandardContext start

GRAVE: Falló en arranque del Contexto [] debido a errores previos

27/04/2012 11:29:34 org.apache.catalina.loader.WebappClassLoader clearReferencesThreads

GRAVE: The web application [] appears to have started a thread named [QuartzWorker-0] but has failed to stop it. This is very likely to create a memory leak.

27/04/2012 11:29:34 org.apache.catalina.loader.WebappClassLoader clearReferencesThreads

GRAVE: The web application [] appears to have started a thread named [QuartzWorker-1] but has failed to stop it. This is very likely to create a memory leak.

27/04/2012 11:29:34 org.apache.catalina.loader.WebappClassLoader clearReferencesThreads

GRAVE: The web application [] appears to have started a thread named [MySQL Statement Cancellation Timer] but has failed to stop it. This is very likely to create a memory leak.

27/04/2012 11:29:34 org.apache.catalina.loader.WebappClassLoader clearThreadLocalMap

GRAVE: The web application [] created a ThreadLocal with key of type [java.lang.ThreadLocal] (value [java.lang.ThreadLocal@1898115]) and a value of type [org.dom4j.DocumentFactory] (value [org.dom4j.DocumentFactory@79b177]) but failed to remove it when the web application was stopped. This is very likely to create a memory leak.

27/04/2012 11:29:35 org.apache.coyote.http11.Http11AprProtocol start

INFO: Arrancando Coyote HTTP/1.1 en puerto http-8100

27/04/2012 11:29:35 org.apache.catalina.startup.Catalina start

INFO: Server startup in 10103 ms

Radu Dumitriu

logs ? any more info ?

Ramiro P

It looks like something is blocking the process. Have you tried to restart the service?

guillermor@computecsrl.com.ar

Sorry, but as I define it? I mean the text would have to put in the definition.

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