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JIRA hammers our external web-proxy with Google analytics

Martin Bayreuther

It looks like JIRA contacts Google Analytics to download ga.js. The file is loaded with every new page click in Jira.

I have temporarily enabled FireBug and have attached the analysis screen shots.

We have to turn this GA-Link off.

The Google-Analytics ID Is UA-20272869-4

Accepted answers

Theodore Tzidamis

Hey Martin, if you check in GreenHopper Configuration > GreenHopper Labs you should see a checkbox about Google Analytics. Is that checked?

All comments

Nic Brough -Adaptavist-

Er, yes, I understand the need to turn it off, but it's your system, so you need to remove the analytics. We don't know how you've installed them, and we don't have access to google to turn off your system at that side.

There are no analysis screenshots attached.

Could you tell us what the question here for the Atlassian users really is?

Martin Bayreuther

Thats the point. I didn't add it anywhere. I even did a "grep -r google" across both the data tree and the install tree with no results.

Could plug-ins cause this?

It even shows up on the Login-page.

Martin Bayreuther

At the moment my top suspicious candidate is the behaviours plug-in. Does someone know whether or not this plug-in enters code directly after the link to "favicon"?

Nic Brough -Adaptavist-

Ugh. Someone has done it, it's certainly not in the core distribution, you have to work at it. Some ideas to check:

Last time I was messing with GA, it was possible to get a simple set going by adding a call into Admin -> Announcement banner. Look there first, as it's a quick one to rule out. The banner appears on every page, including login.
I'm not aware of any plugin that would do it, but I would definitely go through your list of plugins and check if there's anything that might be doing it.
You've checked the .jsp files I'd have looked for hacks with your grep. But you may have to go deeper into the compiled .jar files.
In more recent versions of Jira, there's a list of "modified files" in Admin -> System information - those may be worth scanning in more detail, as it might not be just "google" you're looking for.
It's possible to embed it your front-end server, I'm told. For example, if you're running behind Apache, it might be that making the calls, and not Jira. Or possibly the Tomcat running the Jira. On this one, I'm really guessing, but it might be worth a check if the others don't find it.

JamieA

Yes, it will be a plugin. Like I say, Bonfire does this, but if you don't use Bonfire it could be any other. It's none of mine though, I promise!

JamieA

It requires a js resource on every page but there is no call to GA. Bonfire uses GA by default, which annoys me. I think you should have to opt-in not opt-out to tracking.

JamieA

Apart from Bonfire, greenhopper will do it, possibly by default if you enable labs mode. You can turn it off though. If you paste up your full plugin list I'm sure someone will know which is the culprit.

JamieA

Did you find the culprit?

David at David Simpson Apps

Can you see the Google Analytics JavaScript when you view page source?

Has someone sneaked it into the Announcement header section?

James Hatherly

GreenHopper uses Google Analytics, however an administrator has to opt-in to enable it.

The tickbox to disable it can be found at the bottom of the GreenHopper General Configuration admin page.

Adam Saint-Prix

Last I remember doing this it was the header.jsp file that we hacked at to get this to work in 4.x.

Announcement Banner is another good usual suspect as everyone else has said.

Here's the path to the file for header.jsp you can check also. This link has the others:

<tt>stylesheettag.jsp</tt> (JIRA 3.13)
<tt><atlassian-jira>/includes/decorators/header.jsp</tt> (JIRA 4.x)
<tt><atlassian-jira>/atlassian-jira/includes/decorators/aui-layout/header.jsp</tt> (JIRA 5.x)

https://developer.atlassian.com/display/JIRADEV/Adding+JavaScript+to+all+pages+for+Google+Analytics

David at David Simpson Apps

The Bonfire plugin for JIRA uses Google Analytics.

You can locate the calls in one of the batch.js files:

It seems that

jQuery("#bonfire-build-info").find('[data-bonfire-var="bonfire-gaTrackingCode"]').data("bonfire-value")

...evaluates as "UA-20272869-8"

Theodore Tzidamis

Hey Martin, if you check in GreenHopper Configuration > GreenHopper Labs you should see a checkbox about Google Analytics. Is that checked?

Martin Bayreuther

Hello Theodore,

yes it was checked. If I remember correctly the install portion did ask me about that.

So all is fine now.

Thanks a lot

Martin

David at David Simpson Apps

You can also add this little snippet into the <head>:

// Disable any trackers that Atlassian may add
    for (i=1; i &lt;= 60; i++) {  // It's 8 for Bonfire, but let's use a hammer to kill any new ones too.
        window['ga-disable-UA-20272869-'+i] = true;
    }

This will disable Google Analytics tracking for property code UA-20272869-1 through UA-20272869-60. If any fresh Google Analytics code is added for new plugins or products, this should capture and disable most of them.

For more details: https://developers.google.com/analytics/devguides/collection/gajs/#disable

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