Not able to link issue to confluence - "Page You do not have permission to view this page"

Cedric DEVAUX1

Hello,

Since several weeks, I have a problem that I'm not able to solve.

4 weeks ago, JIRA team upgraded JIRA to JIRA 5.2.11 and me I upgraded Confluence 5.3 to 5.4.4.

Since upgrades, I'm not able to link JIRA to Confluence.

From Confluence:

- I can link JIRA issue (Insert>JIRA issue) and I can consult to JIRA

From JIRA:

- I'm not able to link, when I try to link (More actions>Link>Confluence Page>Search for a Page)

I try to search in Confluence spaces and I have "Loading ..." and no space result

- When I link issue from Confluence, in JIRA I have this message " Page You do not have permission to view this page" but I can click on link and access to Confluence page.

I did a lot of test (cross check), I resume in the following scheme.

I can conclude that my problem comes from Confluence test server ... but I don't find where is the problem

Someone can help me?

Thanks,

Cedric

Cedric DEVAUX1

Hi All,

Finally, I found the solution

It's due to my Server Base URL, it was not correctly configured.

1. Check your server base url

2. If server base url isn't correctoly configured, use this procedure: https://confluence.atlassian.com/display/DOC/Configuring+the+Server+Base+URL

Cedric