How to send notification email to the assignee's group?

Question

Hi, I am very new to JIRA so I might be asking a noob question.

I am using the default workflow of JIRA. Now, I want to send an email to BOTH assignee and assignee's group(a ML or a group level email) when any update is made to the issue i.e. created/assigned/comments added etc. I do see these events in the notification scheme, however I am not sure how to add the notification which would send an email to the group of the assignee. I do not have group picker field on my screen as I do not want user to specify the group to which the notification to be sent. It should do it automatically. Is it possible?

Regards,

Rumit

Nic Brough -Adaptavist- · Accepted Answer

Simple, you can't.

There is a logical reason for this - think about the question "which group"?  On one of my sites, I belong to around 45 groups.  How do you know which one of these groups is valid?  Worst case - *Everyone* is in jira-users on most sites.

Basically, there's no logical relationship from issue to users group that you can write a generalised rule for.

In fact, you've got close to a good option near the end of your question.  Create the group picker field, but don't put it on edit screens.  Then, write some code to choose the right group(s) and put it in the field.