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How to change generated mail when account is created?

Vital Yeutukhov

Hello,

How to change generated mail when account is created? I tried to change usercreated.vm file (..\JIRA\atlassian-jira\WEB-INF\classes\templates\email\text\usercreated.vm), but the message doesn't change.

My version of JIRA is 4.4.4

Thanks,

Vital

Accepted answers

Nic Brough -Adaptavist-

Are your users getting html mail, or plain text? Also, did you restart JIRA after the edit?

All comments

Nic Brough -Adaptavist-

Are your users getting html mail, or plain text? Also, did you restart JIRA after the edit?

Vital Yeutukhov

There was html mails. I didn't restart JIRA, is it needed?

Nic Brough -Adaptavist-

Ok, two things 1. Yes, you need a restart for it to pick up the changed templates 2. You've altered the plain text notification, I think you might need to amend .../email/html/usercreated.vm (although I can't remember if that exists in 4.4)

Vital Yeutukhov

OK, thanks. I hope restart of JIRA will help. P.S. .../email/html/usercreated.vm is don't exist, only on 'text' folder

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