nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Not able to retrieve jira issues in confluence

Divya Goel

Hi,

I have recently installed confluence and linked it to JIRA to use same user base but in confluence i am not able to add any issues from JIRA or JIRA charts. Whenever i use macro for this, it says "log in & approve to retrieve data". Pls help.

Thanks,

Divya

Accepted answers

All comments

Mallmann

Hello Divya,

Would you please let us know whether you've created the application links between JIRA and Confluence? From your description it seems you have configured JIRA to be a User directory instead of creating an application links.

In case you have already created the applinks, would you mind to let us know which authentication method you're using?

Eduardo

Alex Yasurek

Hi,

I can only assume the application links between your two instances are not set up correctly. You have to be an admin on both systems to set it up. Do you have them set up as trusted applications or ?

Rodrigo Girardi Adami

Hi Divya,

This is the common behavior of using OAuth authentication method between Confluence and JIRA. In this case, you just need to click the button and login to JIRA/Confluence to access the macro information. You just need to do this once.