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Client error: CLI connector is not installed or enabled on the server.

Prakash Ganeshan

Hi ,

I am getting this message when I run the below JIRA cli command

jira --action getIssueList --file "getIssueList.txt" --filter "All_issues"

When I try to run below command I am getting the result.

jira --action getServerInfo

Please help me where I am going wrong ?

Accepted answers

Bob Swift

JIRA CLI 4.0 requires the CLI Connector component of the JIRA CLI be installed on the server. See CLI Client Installation and Use for more information.

All comments

Nic Brough -Adaptavist-

What versions of the CLI and JIRA are you using?

In Jira, do you have all the remote access enabled? RPC services etc?

Prakash Ganeshan

Hi Nic, Yes "Accept remote API calls" is enabled and I am using JIRA 6.3.11 and CLI 4.0.0

Bob Swift

JIRA CLI 4.0 requires the CLI Connector component of the JIRA CLI be installed on the server. See CLI Client Installation and Use for more information.

Nic Brough -Adaptavist-

Ah, then you need to mark Bob's answer as correct, he beat me to it.

Yavor Trapkov

Hello,

I've just installed Confluence CLI Connector with an Evaluation License

Bob Swift Atlassian Add-ons - Confluence CLI Connector

REST API Services for the Confluence Command Line Interface (CLI). A license is not needed if the "Run CLI Actions in Confluence" add-on is enabled and has a valid license.

Accept remore API call is enabled.

I get the same error as reported here:

confluence --action getServerInfo --outputFormat 2
Server info:
Product . . . . . . . . . . . : Confluence
Version . . . . . . . . . . . : 5.4.3
Base URL . . . . . . . . . . : https://-------------------/confluence
Build . . . . . . . . . . . . : 4732
License information . . . . . : CLI connector is not installed or enabled on the server. See https://bobswift.atlassian.net/wiki/display/ACLI/Installation+and+U
se.

What could be the problem?

Bob Swift

A common configuration problem is that your base url is not correct. Make sure you are accessing the server via its base url. If your base url is incorrectly set, go to Admin -> General Configuration and edit the value.

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