create issue from email, attachment file type?png? zip?other?

Question

hi JIRA :

create issue from email, attachment file type?.png? .zip?other?

PNG is failure.  zip is successful.

Sateesh Chandra1 · Answer

can you increase the size to the default (5MB) and try once

shiying xue · Answer

Thank you for your reply, I think is also support, png is 100KB. png is failure.  but zip successful

Sateesh Chandra1 · Answer

Yes, the feature supports attachments PNG, GIF, JPEG and most of the filetypes. Can you check the attachment filesize limit in the Attachment settings and the size of the PNG file. Can you try with a small PNG file once.