Cannot create issues in projects with gantt charts enabled

Question

Hello,

Since upgrading to JIRA 6.2, we are unable to create issues inside any project that has gantt charts enabled. I can verify this issue by both disabling gantt charts for the project, and disabling the Gantt Chart plugin entirely.

When inside a project that has gantt charts enabled, one clicks Create Issue at the top, and are immediately shown an error page where the create issue dialog should be. I can provide the full error output if required, but it's quite long. The primary error is "com.atlassian.cache.CacheException: java.lang.NullPointerException"

I have upgrade to the latest version, 3.1.1-JIRA6, to no avail.

Any help would be appreciated!

Cheers,
Nick

Neil Nelson · Answer

Thank you for the quick response.  "upload" means install.  Who knew?  This appears to have fixed our problem.  Thank you!

Frank Polscheit · Answer

Hi Neil,

please read the Atlassian JIRA system admin guide as well: use the "upload" button on page "manage add-ons" as system administrator to properly install the JAR-file. Doing this, you do not have to restart JIRA as it works based on OSGi. Do not just replace any file!

Kind regards,
Frank

Neil Nelson · Answer

How do I test this out, Frank? Should I just replace .../temp/plugin.7420836627251313710.gantt-3.1.1-JIRA6.jar with the .jar you've provided? (And maybe then re-start JIRA?)