Why do my pushes not exist on Bitbucket?

Question

Hi guys and girls,

This is a bit of a "mess up" for me right now, and could do with a little help.

On Saturday I pushed commits to Bitbucket, and, by my own mistake removed my working project. Cloning my repo did not show my latest changed (I have pushed at least 5 times since March 06th). Looking through Bitbucket and none of my pushes exist, anyone have any idea why?

I've now lost a good months worth of work so any help would be somewhat appreciated.

unknown · Answer

Yes a support call is always a good idea, from the description I think that whist pushing, you may not have either (a) committed your changes or (b) added/removed new files and commited.  Unfortunately, if either of these cases has occurred, your data never got pushed and will be lost / require serious data recovery effort$ on your hard drive.

If you clone your current repo, assuming mercurial, 'hg log' should show the recent log entries, including the one you refer.  Comparing the contents of the pushed changeset(s) will allow you to determine what files have been updated, and which have not, further helping to determine if (a) or (b) above was the cause.

Marlon Aguiar · Answer

Hi Steve,

I strongly recommend you to open a support ticket so the Bitbucket support team can further troubleshoot your problem. Just go to support.atlassian.com and when creating the ticket select the Bitbucket Support project.

Hope you have success in retrieveing your data.

Best regards,
Marlon Aguiar