User unable to assign ticket to other user

Joyce Compton

assignee is unable to reassign a reopened ticket back to Zendesk. Ticket: SUPPORT-169.

petry

Hey Joyce,

I suggest you to double check your Project Permissions in order to fix it:

• https://confluence.atlassian.com/display/JIRA/Managing+Project+Permissions

If that not helps, you can open a support ticket at https://support.atlassian.com so they can further investigate it and fix for you.

Hope that helps.

Cheers,
Andre