Is it possible to configure Jira to send a notification email to the assignee when an unresolved issue hasnt been updated for X days?
I cant seem to find anything in notifications to support this.
Thanks
You can also use the filters / subscriptions to do this.
http://confluence.atlassian.com/display/JIRA/Receiving+Search+Results+via+Email
By using a combination of a group in the subscription and currentUser() in your JQL you can get jira to do what you want.
Here is a similar example that I use to notify people that they have issues in progress or blocked and they should attend the daily scrum.
My JQL is this:
project = SDC AND issuetype in standardIssueTypes() AND reporter = currentUser() AND fixVersion in unreleasedVersions() AND status in ("In Progress", Blocked)and my subscription looks like this: (go here if you can't make out the image well)
Sure, just create a Jelly script that looks at a filter that meets your criteria (inactive for X days) and set that it up as a recurring service. I wrote one up for this very example: http://pastebin.com/dvLqDjWr
In case it isnt clear... what this does is loop through jira-users and emails anyone a ticket that they are a reporter on. Each member of the group only gets the issues that they are the reporter on.
You would do the exact same thing, just in your JQL you would use assignee = currentUser() and updated > "4d"
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awesome, thanks Jon!
Interesting..so that will only notify users of the issues they are assigned to?
Jon,
Ingenious solution.
Thanks for sharing.
Images are not available, can you update the link please?
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