Problem with status transition

Sven.H

Hi everybody,

 we have a problem with status transition.

 

endbewertung.png

 

The custom field is not existing in our JIRA-Database.

 

DB-Screen.png

 

 

We have not configures a Validators permission and set not “Required”  by Field Configurations.

 

Validators.png

 

What can we do to solve the problem?

 

Best Regards,

Sven

 

I’m a beginner in learning English feel free to mark every sentence e.g. in red that you don’t understand. I will the try to express it in a better way.

DB-Screen.png

Validators.png

endbewertung.png

Nic Brough -Adaptavist-

Could you read your log file for a time around the point you get this error?  You should find an explicit reference to the custom field number with a load of developer info stuck around it.  (Actually, just searching your log for 15854 should turn it up too)

The error message should include some class names which would tell us exactly where the error is happening.

One issue with the way JIRA handles the removal of custom fields could be a problem here - you're saying you have no validators on the workflow transition, but you actually might have one (also, this could be a post function), and JIRA can't display it because of the loss of the custom field.  (I thought this had improved in recent versions, but it still may not be in the workflow diagram).  Could you try editing the workflow as well - check post-functions as well as validators!