LDAP authentication with Active Directory not working - Help with troubleshooting

Göran Törnqvist1

Hi,
I ve been trying to test a connection to our Active Directory using both Confluence and paddle-6.jar / atlassian-user.xml and JExplorer but whatever I try, I get error AuthenticationException and error code 52e invalid credentials.

This is basically my settings.

<host>dc1.office.local</host>
<port>389</port>
<securityPrincipal>uid=Confluence,ou=Service Accounts,ou=Users,ou=xxx,ou=xxx,dc=office,dc=local</securityPrincipal
<securityCredential>--------</securityCredential>
<securityProtocol>plain</securityProtocol>
<securityAuthentication>simple</securityAuthentication>
<baseContext>dc=office,dc=local</baseContext>

I ve been playing around with all kinds of different DNs + moved the account to the top Users node in AD so my guess its something else.

Need help troubleshooting. Could it be a setting in our Active Directory preventing the connection?
At the moment I don t have any Active Directory Admin to ask...

Thanks...

JamieA

If you can't bind to the ldap server using JXplorer it's just a case of "contact your admins". The principal DN or password or both is wrong... Not much point in trying to get it working with confluence til you've got past this point.