JIRA Startup Failed

Question

I installed JIRA on a Windows 2008 box.  I'm using SQL Server 2012.  Database was created successfully.  When I go to Access JIRA, I am redirected to JiraLockedError with following error:

JIRA Startup Failed

Unable to load values for CacheKey[entityName=jira.properties,entityId=1]

How do I fix this.

Craig Moran · Answer

Thanks, I solved it.  It was a collation issue.  It was set to case-sensitive, it should have been case-insensitive.  I didn't realize that Confluence and JIRA require difference collations.

Chander Inguva · Answer

Hi Craig,

Did you check this thread https://answers.atlassian.com/questions/37530154

Regards

Chander