Deleting jira inactive users keeping the issues

RubénR

Hello,

We have some inactives users in our jira, which we want to delete to uses with other new users. We saw that is not possible because that's users have issues.

Exists any procudere to keep this issues and delete the inactive users?

Thanks for your response.

Nic Brough -Adaptavist-

No. If a user has issues assigned or is the reporter, they cannot be deleted.

You could edit the issues and swap reporter/assignee to another user, but most people don't delete users. Generally, you just remove them from all roles and groups, and set their email to a dummy null one. That way you've got a full, clear history, and a user who can't be assigned/report new issues and doesn't take up any licences.