Installing Stash, how to make External URL in Windows Server

Question

I might be a bit confused, but I'm gussing that I have to setup Stash on Windows server with an external URL so JIRA online can be integrated?

If so how do I setup Windows Server to allow external/public connections?

Or am I wrong that it doesn't need a public URL?

cofarrell · Answer

Hi Glenn,

We have an amazing support team, although normally are mode of communication is through JIRA. I don't know who you spoke to?

Please try raising a ticket here (and you will hear back within 24 hours as per our SLAs).

https://support.atlassian.com/

Cheers,

Charles

Glenn Patchen · Answer

Actually, I just called into the support line and was told it would take a week for someone to call me back!  WOW, I'm really not sure what to say?

Traditionally Sales is the fastest resonding department in a company and if sales takes a week to call back, that is PRETTY BAD!

As well, if this is a support person who is taking a week to return calls, then I'm really not sure how we could stay in business with a week turn around on our development platform!

I'm starting to think Atlassian isn't worth the hassles for a business development platform no matter how good it looks on the website!

Glenn Patchen · Answer

Charles, it is starting to sound more and more like it is best to self-host all the Atlassian products.  It sounds like you have less features and it is more expensive if you do the OnDemands?

Also, I'm having a bit of trouble determing the exact cost?  Is there a support line that I can call to get someone's help?