Custom email field not showing correct field value

Question

In Jira 5.0 we have several custom fields. These customizations have always worked in the past in the html emails. Code below now is just showing garbarge like [com.atlassian.crowd.embedded.ofbiz.OfBizUser@b6b373d2] for the value rather than the jira user name that's stored in the field via the multi user picker. The other custom fields show the correct data in the html email. Any idea on what's going on? #if ($issue.getCustomFieldValue("customfield_10131")) $stringUtils.leftPad($issue.getCustomField("customfield_10131").name, $padSize): $issue.getCustomFieldValue("customfield_10131") #end

Terry King · Answer

I used the following in the issuecreated.vm for the html emails and it worked. Thanks. #if ($issue.getCustomFieldValue("customfield_10131")) $stringUtils.leftPad($issue.getCustomField("customfield_10131").name, $padSize): #foreach ($CustomField in $issue.getCustomFieldValue("customfield_10131")) $CustomField.name, #end #end

JamieA · Answer

That's what I thought at first, but surely the value should be a collection of OfBizUsers, not one.

Radu Dumitriu · Answer

Terry, this is caused by a toString() overriden method. In Jira 5, this is missing and the default toString() method was called, producing the result you see.

So: either do what Jamie said, or "patch" jira class com.atlassian.crowd.embedded.ofbiz.OfBizUser with a nicer toString() method.