After new install the Gadgets title are incorrect

Question

After a new JIRA installation on a other Server few gadgets title are incorrect.

For example:

_MSG_gadget.favourite.filters.title_
_MSG_gadget.crucible.charting.title_
_MSG_gadget.average.age.title_

.........

JIRA is behind a Proxy over HTTPS. HTTPS terminates at the proxy.

The setenv.sh configuration for the proxy is set:

JVM_SUPPORT_RECOMMENDED_ARGS="-Dhttp.proxyHost=xxxxxx -Dhttp.proxyPort=xxxxx -Dhttps.proxyHost=xxxxx -Dhttps.proxyPort=xxxxx -Dhttp.nonProxyHosts=localhost -Datlassian.plugins.enable.wait=300"

Envirement:

JIRA 7.2.1

JDK 8 (build 1.8.0_101-b13)

image2016-10-13 14:29:35.png

I try to set the proxy IP in /etc/hosts but it dosent work for me. And i get no Error in the jira.log

Has anyone any idea??

Thanks

Br, Markus

image2016-10-13 14:29:35.png

Petar Petrov _Appfire_ · Answer

Have you checked this knowledge article? There are number of possible causes and some solutions there. JIRA tries to call itself when loading gadget titles, so I would use a browser to check what calls are being made to JIRA when you open a dashboard page and see why they fail.

Mathiyalagan · Answer

Please perform the reindex, it will fix gadgets issue. Also please consider to update the gadgets add-on if any

Aleks Yenin (Polontech) · Answer

Hi Markus,

I've faced with the same problem on JIRA 6.3.15. I don't know why but it always works well after JIRA restart with already installed gadget (plugin). Sometimes it becomes to work well itself...