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Error occurred while creating an issue

Kota Sreenivasa Shravana Kumar

We are using JIRA version 5.2.7. while creating issues using CSV import, I get the following error

com.atlassian.jira.exception.CreateException: Error occurred while creating issue through workflow: Originating Version is required.

Any help is greatly appreciated. Thanks

Accepted answers

Kota Sreenivasa Shravana Kumar

We have added validator for create transition in the workflow to resolve the issue. Thanks all for their inputs.

All comments

Udo Brand

Do you have a field required validator (for "Originating Version") in your create transition? So make sure that this field is imported with values or remove the validator.

Nic Brough -Adaptavist-

This implies that you have a field called "originating version", you have made it mandatory in your project, and you are now trying to import CSV without that field set in it.

Either (temporarily) make the field optional, or place a column into your CSV and map that one. That's just for a test to check that I've got the right cause (and it should tell us a lot more if it fails too)

Udo Brand

Hi Nic,

actually, you can import issues without values for mandatory fields. Somehow this works using the CSV-importer. Don't ask me why.

Nic Brough -Adaptavist-

I know it used to let you do that in the past (barring "summary", which is always required), but some of the importers have a bit more respect for the config nowadays, and I've not tried the CSV one recently.

However, I think the new version does, as you suggest, execute the validators on create. I should have said that in my answer, but I was thinking more of the second bit - finding out what happens if the mandatory is somehow removed, or the data provided.

Udo Brand

Under JIRA 6.0.7 it still allows it (except summary as you mentioned)

Kota Sreenivasa Shravana Kumar

We have added validator for create transition in the workflow to resolve the issue. Thanks all for their inputs.

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