Renwal of software maintenance

Question

Hi

I have received a quotation for JIRA and GeenHopper Software renewal (Quote No. AT-279600) which I am finding this very expensive. I have purchased this last year and I have only upgraded the software once.

If I don't renew this software now could I renew in 6 months time?

Many Thanks

Claire

Jim Birch · Answer

Annual support is charged at 50% of the new price.  If you plan to upgrade or expect a critical support ticket in the next two years it is cheaper to pay the support now.

I don't know about you, but we wouldn't run an application like Jira without support. Also, Jira is constantly updated and the chance of going two years without seeing at least one must-have feature is remote.  We upgrade on a six month cycle, plus or minus.  The latest Jira will make upgrades easier so we might do more.

For a big organisation like us, Jira is nicely priced compared to just about everything else.  YMMV.

Jo-Anne MacLeod · Answer

correct, your product will continue to work. You just won't be able to upgrade, or request support.

Eva8 · Answer

But renewal license still doesnt affect functionality, no?