How do I add a Jira Core Board to a Project Management project that has a custom workflow?

Simon Chang

This question is in reference to Atlassian Documentation: JIRA Core Labs

Hi - the JIRA Core Board was great on the test project I created when evaluating Jira.

However when I created a custom workflow and an associated project - no board.

I've made a Kanban Board but it's not as good because the project options don't appear on the left and the issue viewer/editor isn't the same.

Ironically, the new workflow has somehow associated itself with the test project - so I have a JIRA core board with the custom workflow on my test project - just not the real project where I need it.

Any ideas?

Wazza

Hi @Simon Chang,

We've shipped the functionality to associate custom workflows with a JIRA business project and still retain a board. Without direct access to your instance I'm not sure what the issue could be, but I'll list a few things that come to mind, and if they don't help, I'd suggest chatting to our Support team. 

• JIRA Core boards are only available on business projects, so make sure the custom workflow is being used by a business project (and not a software or service desk project). Creating a software (or service desk) project and changing it to a business project won't get you a Core board. The board is only generated when you create the business project.
• JIRA Core boards were only available on new project management business projects from the 15th of Feb, and on all new business projects from the 27th of March. Any business projects created before these dates will not have a Core board, and will not, unfortunately, be able to have one on that project. (you could however create a new business project and bulk move all the issues to the new project to get a board though).

So from that, the process would be:

1. Create a business project (this will get you a Core board).
2. Click project settings, select your workflow and modify it. Don't forget to publish the modified workflow to make sure it's associated with the project.
3. Bulk move all relevant issues to the project.

I hope that helps!

Warren