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How come I cannot create sub-tasks in one of my projects?

Lora Friedentha

I already have one project that's using sub-tasks. I just tried to create an issue in another and set it as a sub-task, but it is not an option in the menu. I've assigned them the same Issue Schema and the same Workflow Schema.

Is there a setting somewhere else that controls access to making a subtask?

Accepted answers

Natalie Hobson

Are you trying to create the sub-task issue directly from the "Create Issue" button? Because you can only create a sub-task issue if you are currently viewing a parent issue (as it attaches itself to that parent issue).

Or are you trying to convert a parent type issue to a sub-task type? You need to make sure the parent issue has no sub-tasks before you attempt to convert.

All comments

Jobin Kuruvilla [Adaptavist]

If you are using the same issue type scheme, there shouldn't be an issue. I assume you can create parent tasks in the project. If not, it might be a permission issue.

Natalie Hobson

Or are you trying to convert a parent type issue to a sub-task type? You need to make sure the parent issue has no sub-tasks before you attempt to convert.

Ramiro P

Hi Lora, if you want to create sub-task in a issue you have to click on more actions button inside the issue and then the option create sub-task. There's no need to create a normal issue and then convert to sub-task

Lora Friedentha

What I was actually trying to do was create a Sub-Issue in Structure. And when that wasn't working, create a Sub-Issue from the Create Issue button.

It looks like the only thing I can do is create Tasks and Convert one at a time to a Sub-Task, which seems needlessly laborious.

MatthewC

Sub tasks need to be part of your Issue Type scheme. If there are no sub-tasks, you won't be able to create any.

If you want to make a task a sub-task, there's an action "convert to sub-task"

and I've just read your comment that you are using the structure plugin... best tell us that at the start!

Natalie Hobson

Hi Lora, sub-issues in Structure are completely different from sub-tasks in JIRA (they *can* be the same, but they are still two completely different concepts). To make an issue a sub-issue in a structure, you just need to add it to your Structure and then indent it under the issue you wish it to be a child of.

Lora Friedentha

Yes, I figured that out afterward. It may be simpler to use Structure's SubIssues instead of Sub-tasks. I thought it would be nice to have a Task complete once all the subtasks are completed, but the extra work in creating a project plan with subtasks is probably not worth that bit of automation. Whereas creating subissues in Structure is simple.

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